OUR STORY
OUR STORY
In 2015 Pakistani Expat, Hagi Saab and Saith Saab established
New Holy Home to provide a reliable, professional, and cost-effective property maintenance service for customers across Dubai. Fueled by the frustrations of notoriously unreliable technicians and unnecessary multiple visits, Saith Saab and Hagi Saab strove to create a maintenance service that thrives on exceptional customer service and well-trained technicians that complete the job right – first time and guaranteed.
Since that time, Holy Home has grown to become Dubai’s most reliable independent maintenance service company. Still overseen by Saith Saab and Hagi Saab and managed by a skilled team of UAE trained Operations and Bookings Managers, Saith Saab has now completed nearly 60,000 jobs and all are customers satisfied with our service in Dubai.
In 2015 a new arm of the business was created – Essential Maintenance annual contracts. Using the experience gained from many years supporting customers across Dubai, Saith Saab and Hagi Saab developed simple annual maintenance contracts to cover the essentials. The Essential Maintenance team deliver with the same level of customer service and workmanship that customers have come to expect from the New Holy Home team 24/7, 365 days a year.
WHY CUSTOMERS LOVE NEW HOLY HOME
New Holy Home. Our reputation means everything to us, and we fiercely protect it through our excellent standards of work, training, and customer service. Our Dubai bookings team is especially popular amongst our clients.
HIGHLY USED AND RECOMMENDED
We work in all developments and areas throughout Dubai and have completed nearly 60,000 jobs and all are customers satisfied with our service in Dubai.
CUSTOMER SATISFACTION GUARANTEED
Our customers are our biggest priority and as such we guarantee to provide you with a friendly and professional service from start to finish.
FLEXIBLE SERVICE OPTIONS
Customers can book services and repairs when needed or choose the peace of mind of an annual maintenance contract, giving them 24/7 support with their property needs.
KNOWLEDGEABLE BOOKINGS TEAM
Our bookings team consists of knowledgeable call handlers directly assisted by qualified tradesmen. This ensures accurate understanding of the issues at hand, better and quicker diagnosis and the ability to provide an immediate quotation for most jobs.
PUNCTUALITY
We give accurate arrival times. Our latest figures indicate we get to 98.5% of our jobs early or on time, on the rare occasion that we may be delayed we will call beforehand to let you know.
SIZE ISN'T AN ISSUE
From a leaky tap to a full property AC, duct and coil clean, no job is too big or small. Our large fleet of technicians are on the road 6 days a week, ready to meet all of your property maintenance needs.
OUR MANAGEMENT TEAM
Our business would be nothing without the incredible staff and all of our highly regarded technicians. Our management team are dedicated to ensuring our employees are well trained, continually meet our rigorous standards and always focus on creating an exceptional customer experience.
